Guides

How to Check a Gold Dealer or Gold IRA Custodian

By Poverty Sux International, LLC · Published · 7 minute read

Education, not advice. We do not rank, review or take money from gold companies. Everything here comes from public guidance by the Commodity Futures Trading Commission, the Securities and Exchange Commission, the Financial Industry Regulatory Authority, the North American Securities Administrators Association and the Internal Revenue Service.

Search for "gold IRA companies" and you will find hundreds of rankings, many of them paid. This guide does something different: it gives you the questions regulators say to ask, the red flags they have seen in real cases, and the public places where you can check a company yourself.

The stakes are real. In a 2024 joint warning with the Financial Industry Regulatory Authority and the North American Securities Administrators Association, the Commodity Futures Trading Commission said that over the past decade it had brought numerous cases against precious metals dealers alleging they collectively sold over $500 million of overpriced metals (Commodity Futures Trading Commission, release 8881-24). Two examples of the kind of allegations involved:

These were allegations in complaints at the time of each announcement. They are listed to show the patterns regulators look for, not to describe any other company.

Understand who regulates whom

This is the part most people get wrong. According to the Commodity Futures Trading Commission, retail metal dealers are not regulated at the federal level (Commodity Futures Trading Commission). A dealer selling you coins is usually a salesperson; the regulator's 2020 advisory says precious metals dealers often are not licensed or registered to give investment advice and are typically paid commissions on what they sell (Commodity Futures Trading Commission).

A gold IRA custodian is a different kind of business. Custodians may be banks, trust companies or other entities approved by the Internal Revenue Service (Investor.gov). But a legitimate custodian does not make an investment legitimate. The joint investor alert from the Securities and Exchange Commission, the North American Securities Administrators Association and the Financial Industry Regulatory Authority says self-directed custodians do not verify the accuracy of financial information provided for an investment, that most custodial agreements state the custodian has no responsibility for investment performance, and that fraudsters often falsely claim custodians investigate and validate investments (Investor.gov).

Step 1: Check the custodian is real

The same alert warns that fraudsters may use a fake custodian. To check one:

  1. Look it up on the Internal Revenue Service list of approved nonbank trustees and custodians. The alert notes this list is not complete, because banks and trust companies can also act as custodians. If a custodian is not on it, do more research and consider an independent professional or attorney (Investor.gov).
  2. Ask which depository will hold the metal, whether storage is segregated or commingled, and who insures it.
  3. Ask how the custodian values metal on statements. The Commodity Futures Trading Commission says an IRA statement shows the "melt" value: bullion weight times spot (Commodity Futures Trading Commission).

Step 2: Check the dealer and the salesperson

The Commodity Futures Trading Commission suggests starting with well-established local dealers and checking with local consumer organizations, your state attorney general and your state securities regulator for complaint histories. If you shop online, verify the dealer's physical address and how long it has operated, and search the names of owners and salespeople for complaints or criminal allegations (Commodity Futures Trading Commission).

If a salesperson tells you what to buy, how much or when, the regulator says that is advice and they might be required to register with the Commodity Futures Trading Commission, the Securities and Exchange Commission, the Financial Industry Regulatory Authority or a state regulator. Ask directly whether they are registered, then verify it and look at any disciplinary history (Commodity Futures Trading Commission). The regulator's 2020 advisory lists lookup tools: the National Futures Association's BASIC database for commodity professionals, investor.gov for investment advisers, and cpaverify.org for accountants (Commodity Futures Trading Commission).

Step 3: Get the fee schedule in writing

The Commodity Futures Trading Commission's advice is direct: ask for all fees, costs, commissions and the agreed retail price in writing before signing anything or handing over money, and treat it as a red flag if fees are not available in writing before purchase (Commodity Futures Trading Commission). The investor alert adds that self-directed account fees may be significantly higher than for other accounts and can include account opening, annual, administrative and asset-specific fees (Investor.gov).

A complete written schedule should let you fill in every line of this table:

CostWho charges itAsk
Premium over spot on each productDealerPrice per item and the spot price used
Same-day buy-back priceDealerWhat would you pay me tomorrow?
Account setupCustodianOne-time amount
Annual administrationCustodianFlat or a percentage of value?
StorageDepository or custodianSegregated or commingled?
InsuranceDepository or custodianInsurer and coverage
Selling, shipping, transfer-out and closingDealer and custodianEvery exit cost

Then do the arithmetic. Multiply the fine gold weight by the current spot price and compare it with what you are being charged, as the regulator suggests (Commodity Futures Trading Commission). Our guide to spot price versus premium walks through the formula.

Step 4: Ask about the buy-back policy

Every dealer sells above spot and buys below it. The Commodity Futures Trading Commission says the bigger the spread, the more the price has to rise before you can profit, and that in most frauds the spread is so high that buyers can never profit (Commodity Futures Trading Commission). Questions to ask:

Red flags regulators keep seeing

Each of these comes from the sources above.

If something has gone wrong

The Commodity Futures Trading Commission takes fraud complaints and tips at cftc.gov/complaint. You can also report possible securities fraud to the Financial Industry Regulatory Authority or your state regulator, and seniors can call the FINRA Securities Helpline for Seniors at 844-574-3577 (Commodity Futures Trading Commission).

Frequently asked questions

Are gold dealers regulated?

According to the Commodity Futures Trading Commission, retail metal dealers are not regulated at the federal level. Your state attorney general and state securities regulator are the places to check complaint histories.

Does using an approved custodian mean my investment is safe?

No. The joint investor alert says using a legitimate custodian does not make an investment legitimate, and that self-directed custodians do not verify the information provided for an investment.

What should a gold IRA fee schedule include?

At minimum: the premium on each product, the buy-back price, setup, annual administration, storage, insurance, and every fee to sell, ship, transfer or close. Get it in writing before you sign.

Where can I report a gold scam?

At cftc.gov/complaint, to the Financial Industry Regulatory Authority, or to your state securities regulator. Seniors can call the FINRA Securities Helpline for Seniors at 844-574-3577.

Sources

All accessed October 26, 2026.

Education, not advice. Inclusion of a case here is not a statement about any other company.

Not financial advice. This checklist summarizes public guidance from United States regulators. It is not investment, tax or legal advice, and it does not rate or recommend any company. If you think you have been defrauded, contact the regulators listed at the end. Read the disclaimer.